Enlighten Nutrition, Counseling and Care is currently in-network with Cigna, United Health Care, and Aetna Insurance for nutrition services and in-network with Aetna for therapy services. However, do not take Medicare and Medicaid plans under these insurance policies. 

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Claims will be submitted for you for all services rendered at Enlighten Nutrition, Counseling, and care. Reimbursement is subject to change after a claim has been submitted, depending on your plan's coverage in relation to services billed. Verification of benefits will be completed before services, and payment expectations will be shared with each client. Verification is not a guarantee of coverage, but rather an estimation of reimbursement. 

 

For all other insurance carriers, Enlighten Nutrition, Counseling and Care can provide each client a "Superbill" once a month after their services with one of our providers. A Superbill is an insurance-friendly receipt that allows you to get direct reimbursement by your insurance company if applicable to your plan. We recommend that our clients call their insurance provider for further information on their current out-of-network benefits. Please see below to obtain further guidance on how to submit a Superbill. 

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How to submit a Superbill to insurance? 

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Each insurance company has unique policies. Therefore, it’s best to call your individual insurance company to obtain your plan benefits. The call to insurance will take 10-20 minutes to verify benefits and submit a Superbill. This time is well spent on the front-end to confirm benefits and expectations of submitting a Superbill to your insurance.

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On the back of your healthcare insurance card, call the phone number for “Members” or “Members Services” with your insurance card in hand and the ability to take notes.

To make sure your submission will be accepted:

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1. Verify out-of-network benefits

2. Verify how to submit a Superbill

3. Confirm your home address with your healthcare insurance (especially if a check will be issued)

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​Finally ask, “I have a Superbill, how do I submit it?” Each healthcare company has various ways to submit a Superbill. Most will have one of the below options or all three:

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1. Fax

2. Mail

3. Direct Insurance Portal